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Ear Health

Ear Infections: What You Need to Know

Understanding the difference between earwax buildup and ear infections, and when to seek medical help.

While we specialise in ear wax removal, it's important to understand the difference between a wax blockage and an ear infection. Knowing the signs can help you get the right treatment quickly.

Types of Ear Infections

Outer Ear Infection (Otitis Externa)

Also called "swimmer's ear," this affects the ear canal. Common symptoms include:

  • • Pain that worsens when you pull your ear
  • • Itching in the ear canal
  • • Redness and swelling
  • • Discharge from the ear

Middle Ear Infection (Otitis Media)

This affects the space behind the eardrum. Common symptoms include:

  • • Deep ear pain
  • • Fever
  • • Muffled hearing
  • • Feeling of fullness

When to See Your GP

You should see your doctor if you have severe ear pain, discharge (especially if it's smelly or bloody), fever, sudden hearing loss, or symptoms that don't improve after a few days. Ear infections usually require antibiotic treatment.

Earwax vs Infection: How to Tell the Difference

SymptomEarwax BuildupEar Infection
PainMild discomfort or pressureOften severe, throbbing
FeverNoOften present
DischargeWax-coloured, no smellMay be pus-like, smelly
OnsetGradualOften sudden

Our Role

We can help determine whether your symptoms are caused by wax buildup. If we suspect an infection during your appointment, we'll advise you to see your GP for appropriate treatment. We won't perform wax removal if there are signs of active infection.

Not Sure What's Causing Your Symptoms?

Book an assessment and we'll help you understand what's going on.