Question 1

What is microsuction?

Accepted Answer

See FAQ for details

Question 2

Is ear wax removal painful?

Accepted Answer

No, ear wax removal should not be painful. You may feel some unusual sensations or hear the suction sound during microsuction, but it shouldn't hurt. If you experience any discomfort, let your practitioner know immediately and they can adjust their technique.

Question 3

How long does the appointment take?

Accepted Answer

A typical appointment takes around 30 minutes. This includes time for assessment, the removal procedure itself, and aftercare advice. Some cases may be quicker if there's minimal wax, while more impacted cases might take slightly longer.

Question 4

What's the difference between microsuction and ear irrigation?

Accepted Answer

See FAQ for details

Question 5

Can both ears be treated in one appointment?

Accepted Answer

Yes, absolutely. Our standard appointment fee covers treatment of one or both ears. We'll assess both ears and treat whichever need attention.

Question 6

Do I need to use ear drops before my appointment?

Accepted Answer

We recommend using olive oil drops or ear drops for 2-3 days before your appointment if possible. This softens the wax and makes removal easier and more comfortable. However, if you're in discomfort and need an urgent appointment, we can often still help without prior preparation.

Question 7

What should I bring to my appointment?

Accepted Answer

Just yourself! If you wear hearing aids, you may want to bring them so we can check they're fitting properly after the procedure. If you have any relevant medical history or are taking blood thinners, please let us know.

Question 8

Can I drive after the appointment?

Accepted Answer

Yes, you can drive immediately after your appointment. There's no recovery time needed, and your hearing should actually be improved!

Question 9

How do I book an appointment?

Accepted Answer

You can book online through our website, call us on 01769 302119, or email info@earwaxremovaldevon.com. We aim to respond to all enquiries within the same day and often have same-day appointments available.

Question 10

Do you offer same-day appointments?

Accepted Answer

Yes, we frequently have same-day appointments available. Give us a call and we'll do our best to see you as soon as possible, especially if you're experiencing significant discomfort.

Question 11

What are your opening hours?

Accepted Answer

We offer flexible appointment times including evenings and weekends by arrangement. Contact us to discuss what times work best for you.

Question 12

Do you offer home visits?

Accepted Answer

See FAQ for details

Question 13

How much does ear wax removal cost?

Accepted Answer

Clinic appointments are £60 for ear wax removal (one or both ears). Home visits start from £75. Children's appointments are £70. We also offer a £30 assessment-only option if you're unsure whether you need treatment.

Question 14

What payment methods do you accept?

Accepted Answer

We accept cash, card payments, and bank transfers. Payment is taken at the time of your appointment.

Question 15

What if no wax is found?

Accepted Answer

If we examine your ears and find no wax requiring removal, you'll only pay £30 for the assessment. We'll also provide advice on what might be causing your symptoms and recommend next steps.

Question 16

Do you offer discounts for financial hardship?

Accepted Answer

Yes, we believe cost shouldn't be a barrier to ear care. If you're on a limited income or receiving benefits, please speak to us. We may be able to offer a reduced rate.

Question 17

What should I expect after the procedure?

Accepted Answer

Most patients notice an immediate improvement in their hearing. Your ears might feel slightly sensitive for a few hours, and sounds may seem louder than usual at first. This is completely normal and settles quickly.

Question 18

How often should I have my ears cleaned?

Accepted Answer

This varies from person to person. Some people never need professional ear wax removal, while others may need it every 6-12 months. We'll advise you based on your individual situation and can recommend a maintenance schedule if needed.

Question 19

What if the wax can't be removed in one session?

Accepted Answer

Sometimes wax is too hard or impacted to remove safely in one session. If this happens, we'll recommend using olive oil drops for a few days and return for a free follow-up appointment within 7 days.

Question 20

Is ear wax removal safe if I have a perforated eardrum?

Accepted Answer

Microsuction is generally safe for patients with perforated eardrums, unlike ear irrigation which is not recommended. Please let us know about any ear conditions when booking so we can ensure the safest approach.

Question 21

Can children have ear wax removal?

Accepted Answer

Yes, we treat children aged 6 and over. Children's appointments cost £70 and we take extra care to ensure they feel comfortable and relaxed throughout the procedure.

Question 22

Should I see a doctor instead?

Accepted Answer

For straightforward ear wax removal, a specialist like us is often quicker and more convenient than waiting for a GP appointment. However, if you have symptoms like ear discharge, severe pain, or sudden hearing loss, please see your GP first to rule out infection or other conditions.

Frequently Asked Questions

About the Procedure

Before Your Appointment

Booking & Appointments

Pricing & Payment

After Your Appointment

Medical Questions

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